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Refund Policy

Last updated: October 4, 2026

This policy covers every product sold on Groomwise Academy by RAYANNE MARIANA MORAIS RAYOL (MEI), from the €5 Starter Guide to the €97 Pro Mentorship.

7-day money-back guarantee

Not satisfied? Request a full refund within 7 days of purchase. No questions asked.

How to request

  1. Email support@groomwiseacademy.com with the subject "Refund request".
  2. Include your checkout email and the product name.
  3. Or request it from your order in your Whop account.

Processing time

We confirm within 2 business days. The refund goes to your original payment method and usually appears within 5 to 10 business days. No fees.

After 7 days

Not eligible, except for products that were defective or not delivered, or where the law requires.

Access after a refund

Access to the product and included materials is removed once refunded.

Duplicate charges

Charged twice by mistake? Contact us and we'll refund the duplicate in full, at any time.

Contact

RAYANNE MARIANA MORAIS RAYOL (MEI), CNPJ 69.462.935/0001-96, Rua Quatro, 06 – Planalto Anil I, São Luís – MA, 65050-845, Brazil
Email: support@groomwiseacademy.com

Groomwise Academy

Online dog grooming courses and guides.
Support: support@groomwiseacademy.com · replies within 48 business hours

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Groomwise Academy is operated by RAYANNE MARIANA MORAIS RAYOL (MEI) – CNPJ 69.462.935/0001-96
Rua Quatro, 06 – Planalto Anil I, São Luís – MA, 65050-845, Brazil
The operator above is the seller and supplier of all products on this website. Payments are securely processed by Whop, our payment processor.
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