Refund Policy
Last updated: October 4, 2026
This policy covers every product sold on Groomwise Academy by RAYANNE MARIANA MORAIS RAYOL (MEI), from the €5 Starter Guide to the €97 Pro Mentorship.
7-day money-back guarantee
Not satisfied? Request a full refund within 7 days of purchase. No questions asked.
How to request
- Email support@groomwiseacademy.com with the subject "Refund request".
- Include your checkout email and the product name.
- Or request it from your order in your Whop account.
Processing time
We confirm within 2 business days. The refund goes to your original payment method and usually appears within 5 to 10 business days. No fees.
After 7 days
Not eligible, except for products that were defective or not delivered, or where the law requires.
Access after a refund
Access to the product and included materials is removed once refunded.
Duplicate charges
Charged twice by mistake? Contact us and we'll refund the duplicate in full, at any time.
Contact
RAYANNE MARIANA MORAIS RAYOL (MEI), CNPJ 69.462.935/0001-96, Rua Quatro, 06 – Planalto Anil I, São Luís – MA, 65050-845, Brazil
Email: support@groomwiseacademy.com